Career Cluster:  Business, Management, and Administration CTE Program:  Customer Assistance Technology
Career Cluster Pathway:  Business, Management, and Administration Industry Certification:  Microsoft Office Specialist (MOS)
16 CORE CURRICULUM CREDITS 8 ADDITIONAL CREDITS
ENGLISH 

4 credits

MATH 

4 credits

SCIENCE

3 credits,
2 with lab

SOCIAL
STUDIES

 3 credits

OTHER REQUIRED COURSES
FINE ARTS (1 cdt)
PHYSICAL EDUCATION (1 cdt)
CAREER AND TECHNICAL EDUCATION COURSES RECOMMENDED ELECTIVES
(Aligned with Community College & State University System Programs)
H
I
G
H

S
C
H
O
O
L
  • Students are encouraged to explore careers and postsecondary options at "http://fldoe.org/academics/college-career-planning.
  • Students are also encouraged to participate in dual enrollment courses which may be used to satisfy high school graduation or Bright Futures Gold Seal Vocational Scholars course requirements.
  • One course within the 24 credit program must be an online course. Cumulative GPA of 2.0 on a 4.0 scale for 24 credit program
9 English I Algerbra I Earth Science American History Fine Arts (1 cdt) Digital Information Technology Foreign Language for SUS admission or other elective appropriate for student's career and education plan.
10 English II Geometry Biology World History Physical Education (1cdt) Customer Assistance 1  
11 English III Algebra II Chemistry American Government/Economics   Customer Assistance 2  
12 English IV Additional Math Anatomy and Physiology Psychology or Sociology   On the Job Training  
P
O
S
T

S
E
C
O
N
D
A
R
Y
Based on the Career Cluster of interest and identified career and technical education program, the following postsecondary options are available.
TECHNICAL CENTER PROGRAM(S)

Traviss Career Center Ridge Career Center

COMMUNITY COLLEGE PROGRAM(S)

Polk State College- A.S. Digital Media Technology

UNIVERSITY PROGRAM(S)

C
A
R
E
E
R
Sample Career Specialties
Computer User Support Assisttant Customer Service Representatives Customer Care Representative Customer Care Specialist
C
R
E
D
I
T
Articulation and CTE Dual Enrollment Opportunities
Career and Technical Student Association
Future Business Leaders of America-Phi Beta Lambda
Internship/Work Experience Recommendations
50 hours of work experience in a related area is recommended